Bring receipts and updates into a deliberate AI conversation.
Ask a named assistant to explain a receipt, order notice or status update. Start the request deliberately: automated notices and newsletters do not trigger the bot by themselves.
Choose the notice and the question
Start a conversation from AutoEmail with the details you want your assistant to explain. Your provider stores the request and the bot’s SMTP-delivered response. Share the context the task needs.
Keep automatic messages out of the loop
Bounces, automatic replies, newsletters and AutoEmail-generated mail are filtered. Replies are routed automatically only when they match a known bot thread and an authorized human sender. New external mail requires explicit routing.
Verify the underlying transaction
An assistant can summarize the evidence you provide. Confirm a payment, delivery or account change in the relevant business system. A message or AI summary is not independent proof that an external event occurred.
AutoEmail is a mailbox gateway for your agent, not a bulk transactional email platform. Bot replies use the connected mailbox address rather than arbitrary recipients.
Frequently asked questions
Will every incoming email trigger the bot?
No. Automatic routing requires a known thread and an authorized human sender. By default the registered workspace owner and the connected mailbox address are allowed. Generated bot mail, automatic replies, newsletters and bounces are ignored. New external mail requires explicit routing. Open Email connections, choose Browse inbox, read a message and use Send to bot to authorize just that message.
What if delivery is uncertain?
AutoEmail shows Delivery needs review and does not automatically resend. Inspect the provider mailbox and use Check provider delivery to reconcile the message reference. That check never sends the email again. Fix the connection and review the result before resuming a paused bot.
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Last updated: 2026-10-24